When we met Dr. Devon Watts, we knew from moment one that Ozzy was in good hands. Dr. Watts took his time explaining to us what he was doing to Ozzy and answered all our questions with the knowledge and expertise that characterize this amazing clinic... Dr. Watts was, in fact, the one who discovered Ozzy's heart condition and, after doing so, he immediately took control of the situation and prescribed Ozzy the medications that he will need to live a better life from now on. I have to say that we are more than thankful to Dr. Watts and his staff at The Heart of Florida Animal Hospital for the way they cared for our baby, Ozzy. You guys Rock!
-MC Reyes - Northeast Polk Gazette
Thank you soooo much Dr Watts and Wilkinson and staff for caring for my baby boy, Scout. Was very worried he wouldn’t come home but he was well taken care of and is home resting and back to his normal self! His brother, Moe, is happy to have him back home as well.
Was there for the first time with Max. The front staff, vet tech and Dr Watts were all compassionate and caring. Great first experience. Definitely will return and encourage others too. Max was diagnosed with a substantial heart murmur and put on medication. 3 days later he is bouncing around the house playing with toys. Exciting to see a positive change in our almost 12 year old Shih Tzu.
Both of the vets Dr.’s Wilkinson and Hendry are awesome and we love the staff as well. They have always shown us nothing but kindness. Our fur babies love them too.
Dr. Hendry AND the young tech were wonderful at examining our 19 year old Martha cat who usually totally freaks out at the vets--or at her best--refuses to cooperate in any way whatsoever. She has NEVER been as calm with any vet as she was when we brought her in with a nasty UTI last Thursday! Dr. Hendry was calm and gentle, taking his time--and so did the young tech when she weighed Martha & got her ready for Dr. Hendry. The office ladies were very good, too--from the phone call for a quick appointment right thru holding the door for us in a terrible downpour of rain as we left. We were impressed with how caring they all were!
David Wilkinson has been caring for our animals for 27-28 yrs both farm & pets. When my son was 8, he was there on a late night call & saved his ferret's life, my doberman broke her leg, he expertly place a rod in her leg. He saved her life & gave her years of running joy. His staff is reliable & caring & many have been there long term. They will care for your pets like their own.
We have been going here for over 20 years. Dr Dave is more of a friend and vet. He has taken care of all my animals. Thru thick and thin operations and all. His staff is great and friendly. Everybody has been great even when we had to have them put down. I now have a new cat Lucy Lu that I just got from them.
The moment we arrived at The Heart of Florida Animal Hospital, we were treated like family. The receptionists were very caring towards our little guy and made sure all our paperwork was ready for his visit. But it was the moment we were called inside the exam room what made the experience an even better one.
-MC Reyes - Northeast Polk Gazette
Best vet I have ever met. So caring and gives it to you straight. The entire staff is amazing and we trust them with all our fur babies. - text - text
I brought my puppy here for a second opinion and got real answers. She had a rough start to life and the vet and assistant really took care of her. They’re very informative, clean and truly ready to help. They have became her primary!
I wouldn't want anyone else to see my fur baby. I have no doubt he is getting the treatment he needs rather than a bunch of fluff. I also know that he is well taken care of when he needs to stay overnight or requires more invasive treatments. Everyone is amazing there - the front office staff, the techs, the vets -- we love you all. Thank you for the peace of mind we get from using your services.
The staff is knowledgeable and deeply caring. The service is fast and I always feel like a valued customer. The doctors are extremely knowledgeable and are always able to answer all my questions and wave any silly causes for concern.