Dr. Hendry AND the young tech were wonderful at examining our 19 year old Martha cat who usually totally freaks out at the vets–or at her best–refuses to cooperate in any way whatsoever. She has NEVER been as calm with any vet as she was when we brought her in with a nasty UTI last Thursday! Dr. Hendry was calm and gentle, taking his time–and so did the young tech when she weighed Martha & got her ready for Dr. Hendry. The office ladies were very good, too–from the phone call for a quick appointment right thru holding the door for us in a terrible downpour of rain as we left. We were impressed with how caring they all were!