Your Favorite Family
Veterinary Hospital in Haines City, FL

Who We Are

Our Story

Serving Haines City and Surrounding Communities since 1987, our mission at Heart of Florida Animal Hospital is to help your pets live happier, healthier lives by providing exceptional quality medical and surgical care in a compassionate environment. 

What began as a vision for modern, state-of-the-art veterinary care has grown into a full-service veterinary hospital, boarding facility, and doggie day camp, serving Haines City and surrounding areas. 

Throughout our growth, we’ve remained committed to ensuring pets and their families receive individual attention and customized treatment plans in a comfortable, caring environment.

Your pet’s comfort and well-being are our top priority. We look forward to helping your pet thrive.

Our Team

Meet Our Dedicated Veterinary Team

Our entire staff is dedicated to providing compassionate, individualized care for your pet in a stress-free environment.

Dr. Krystal Gerena

Veterinarian

Dr. Krystal Gerena is originally from Puerto Rico and developed a passion for veterinary medicine at a young age. She earned her Doctor of Veterinary Medicine from Lincoln Memorial University after completing her undergraduate studies in Biological Sciences at the University of Puerto Rico. She is dedicated to providing high-quality care and values building strong relationships with both pets and their owners.

Dr. Gerena has a strong interest in client relationships and preventive care. Outside the clinic, she enjoys spending time outdoors, exploring new restaurants, and relaxing at home.

 

 

Education

  • Doctor of Veterinary Medicine, Lincoln Memorial University

Interests

  • Preventive Care
  • Client Relationships

Dr. Charles Hendry

Veterinarian

Dr. Charles Hendry earned his Doctor of Veterinary Medicine from the University of Georgia and brings decades of experience in veterinary medicine. He began his career in mixed animal practice and has since provided care for a wide range of patients. His background and early experiences growing up in a farming community helped shape his lifelong commitment to working with animals.

Dr. Hendry is dedicated to providing thoughtful, high-quality care and values building lasting relationships with the families he serves. Outside the clinic, he enjoys fishing, playing guitar, reading, and traveling.

 

Education

  • Doctor of Veterinary Medicine, University of Georgia

Interests

  • Preventive Care
  • General Medicine
  • Client Relationships

Dr. Leslie Pagan

Veterinarian

Dr. Leslie Pagan is originally from Caguas, Puerto Rico, and earned her Doctor of Veterinary Medicine from Louisiana State University. She is dedicated to providing comprehensive, compassionate care and focuses on supporting the long-term health and well-being of her patients.

Dr. Pagan has a strong interest in preventive care, nutrition, and soft tissue surgery. Outside the clinic, she enjoys traveling with her family and spending time with her pets, Fiona, Kitty, and Luna Nicole.

Education

  • Doctor of Veterinary Medicine, Louisiana State University

Interests

  • Preventive Care
  • Nutrition
  • Soft Tissue Surgery

Our Core Values

At Heart of Florida Animal Hospital, everything we do is guided by five fundamental values that shape our approach to veterinary medicine and pet care.

Nurturing Relationships

Building lasting connections with our clients and their pets, creating a foundation of trust and understanding

Unwavering Integrity

Committed to the highest ethical standards with honest communication and transparent recommendations

Pursuing Growth

Continuously expanding our knowledge and
skills through ongoing education and training

Communicating Transparently

Clear, open dialogue ensuring you understand all aspects of your pet’s health and care options

Constant Innovation

Embracing new technologies and approaches that enhance our ability to provide exceptional care

For Pet Emergencies

If your pet is experiencing an emergency during our operating hours, please call us at 863-421-2338 to see if we can accommodate your pet’s emergency. 

Who We Serve

Serving Haines City and Surrounding Communities

Located in Haines City, Heart of Florida Animal Hospital proudly serves pet owners throughout Haines City and Surrounding Communities.

Communities We Serve

Haines City
Our home base, conveniently located for easy access.

Grenelefe
Nearby community southeast of Haines City.

Winter Haven
Nearby community serving the Haines City area.

Davenport
Easy drive north of Haines City.

Lake Hamilton
Convenient location to the south of Haines City.

Auburndale
Accessible from the west of Haines City.

Our Facility

Our Hospital
We have multiple facilities on our campus:

• Main Hospital – For all veterinary services

• Pet Resort – For boarding and daycare programs

• Recreation Areas – For outdoor play and water activities

Connect with Us

Veterinary Care, Your Way

Our goal is to make veterinary care convenient and accessible for all pet owners in Haines City and Surrounding Communities. Choose the contact method that works best for you.

863-421-2338

Call or Text Us

During our operating hours, call or text our hospital number and our team will be happy to assist you.

Schedule Visit

Book Online

Schedule your pet’s appointment any time through our website’s appointment scheduler.

Get the App

Download Our App

Our app helps you stay on top of your pet’s care without missing a beat.

Call Us

Walk-in Visits

Walk-ins are welcome upon availability! To help avoid wait times, we recommend calling ahead when possible.